Privacy Policy

Please read the policy carefully before using our site.

1. Information Collection

Your privacy is important to us at Indiankadai.com

Personal Information: We collect personal information that you voluntarily provide when you create an account, place an order, subscribe to our newsletter, or contact customer support. This may include your name, email address, phone number, shipping address, and payment information.

Automatically Collected Information: We may collect additional information automatically, such as your IP address, browser type, operating system, access times, and pages you have viewed directly before and after accessing the website.

Cookies and Similar Technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data.

2. Use of Information

We use your information to:

Process and fulfill your orders.
Provide, maintain, and improve our services.
Personalize your experience with tailored content and product recommendations.
Communicate with you about orders, promotions, and updates.
Respond to your comments, questions, and provide customer service.
Monitor and analyze usage and trends to improve user experience.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information:

Service Providers: With third-party vendors and service providers who perform services on our behalf.
Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Terms and Conditions

Please read the terms carefully before using our site.

1. Acceptance of Terms

By accessing, browsing, or using Indiankadai.com, or by placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Eligibility

Age Requirement: You must be at least 18 years old to use this site or place orders.

Authority: You represent and warrant that you have the legal capacity to enter into this agreement.

3. Use of Website

You agree to use Indiankadai.com for lawful purposes only. You are prohibited from:

Using the site in any way that violates any applicable law.
Introducing viruses, trojans, worms, or other material that is malicious or harmful.
Attempting to gain unauthorized access to the website, server, or any connected database.

4. Account Responsibility

You are responsible for maintaining the confidentiality of your account and password. Notify us immediately of any unauthorized use.

5. Product Information and Pricing

We strive to ensure that product descriptions and pricing are accurate. However, errors may occur, and we reserve the right to correct them.

6. Orders, Cancellations, and Returns

All orders are subject to acceptance and availability. For details on refunds and returns, please see our Return Policy.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Disputes will be resolved in the courts of Sri Lanka.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: support@indiankadai.com
Address: No 10/30/1/1,Pamankada Lane, Wellawatta, Colombo 06
Phone: +94 11 258 1181